Restoration Connection is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.
We may collect personal information from you in the following ways:
Contact Information: such as your name, phone number, email address, and physical address when you fill out a contact form, email us, or call us directly.
Service Details: such as the type of service requested, property address, or any specific issues related to damage (e.g., flood, fire, mold).
Website Usage Data: including your IP address, browser type, operating system, access times, and pages viewed. This data helps us improve our website performance and user experience.
We use the information we collect to:
Respond to inquiries and provide requested services
Schedule appointments and follow up on service requests
Send updates, estimates, and relevant information
Improve our website, services, and customer communication
Comply with legal requirements or enforce our Terms of Service
We do not sell or rent your personal information to third parties.
We may share your information with:
Service providers who assist us in providing our services (e.g., insurance companies, subcontractors)
Law enforcement or legal authorities, if required by law or to protect our rights
We use reasonable physical, technical, and administrative safeguards to protect your information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure.
You have the right to:
Request access to the personal data we have about you
Request corrections or updates to your information
Request that we delete your information (subject to any legal requirements)
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policies of any third-party site you visit.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
